Feedback

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Visitors can see their previous chats when starting a new one

    When visitors are opening a chat they can see their past conversation.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can disable url referers in chats

    An option to completely disable url referers in chat sessions.

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. There should be an option to start chat with visitor. like pop up window

    There should be an option to start chat with visitor. like pop up window

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mute chats already taken in Jabber

    Possibility to mute a chat session with /mute, or only receive the necessary messages.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. In the backend, I would like a list of current login sessions for my account

    Sometimes an app can keep a session alive though I turn it offline. It would be great if I could have a clear view what app does it.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. "Operator has left the chat" should be more clear that chat is not over

    Sometimes you have timeouts as the operator and it says something like "Operator has left the chat". It should be clear that the chat session is not finished, and it is just a timeout issue.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Display thumbnail of images

    Images sent in the chat should carry a thumbnail

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Payment plan of per online operator

    A payment option so you just pay for the number of operators you need online at the same time.

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Making the chat popup window larger

    Possibility for manually defining the popup window's size

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Chat doesn't work well in iOS/touch

    The chat window doesn't work well in iOS/Safari/touch.

    1) A new window opens and closes, but you don't get back to the old window with the chat.
    2) When you try write the screen is moving

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Style chat window like the chat button

    Now that the chat button has been styled, the chat window needs to be styled as well!

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Dynamic update the chat online/offline, without the user needs to reload the page

    The chat should automatically update when the chat becomes online or offline, without requiring a new page load from the visitor

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Let us add our own localization

    There are several missing languages, specially when we operate sites cross Europe (as everything else English and Spanish is perfect).

    But the actual localization words are not that many, like "Name", "E-mail", "Your inquiry", "Send request", etc ... we could have a form to collaborate into the main localization branch or be able to add our own languages if we simply translate a few words.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to grab a screen shoot and send the image to us in one click

    There are several ways to implement this. The idea is to have an icon that the user can click and that will grab a screen shoot of the current webpage as the user sees and show the link to the image in the chat support person.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Let us see all user when using Pidgin

    Just like Olark system, would be nice to see all website users with info related instead of seeing "bots"

    http://balexandre.com/temp/2012-05-03_1056.png

    Makes think a little more "dynamic" and when a user wants to chat, the chat message will pop up, just like now.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Google Analytics event tracking integration

    Track events to Google Analytics

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Push URL to visitors

    Ability to push a specific URL to visitor so he automatically goes to that page

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback

Feedback and Knowledge Base